We accept returns on all unused products, as well as electronics within their original, unopened packaging. If the product has been used, even just once, we cannot accept a return. No exceptions. We will need a photo of the unused item or the unopened box before we can issue you a pre-paid return label.
Product undamaged and unused subject to a 15% restocking fee. Leavenworth Coughy will also provide a return/refund for any damaged or defective products at no expense as long as any claims are placed within the agreed-upon ten (10) days of the product being received.